Terms & Conditions
COACHING/CONSULTATION POLICY
By agreeing to this policy the Client recognizes that JVH COACHING services ARE NOT THERAPY OR COUNSELING, nor a substitute for mental health services. Please seek the care of a licensed professional if that is appropriate for you.
Definition of Coaching Services
Coaching Services are defined as a collaborative process between the Client and the Coach where the Coaching Services are designed to support the Client in establishing clear goals, developing positive new behaviors, and achieving measurable progress toward their goals. The role of the Coach is to advise and direct the Client in these endeavors.
Commitment
The Client, by engaging in Coaching Services, acknowledges their desire to effect changes and/or improvements in their life. The Client agrees to participate fully in the coaching process to the best of their ability.
Confidentiality
The Coach agrees to keep all conversations and information with the Client private and confidential, as allowable by law. No personal information will be shared with anyone without the Client’s express permission. Exceptions may be made if there is an imminent threat of serious injury to oneself or someone else.
Coaching Session Procedures
Coaching sessions may occur through video conference or by phone, depending on the Client's preference. Video conference is recommended and is the default. Log-in information for sessions will be provided via email before the session.
No Guarantees
Behavioral change often takes time to implement and sustain. The pace of change is uncertain and varies amongst individuals. Jessica R. Van Hulle and JVH COACHING make no guarantee of specific results. The Client agrees to take full responsibility for their own progress or lack thereof.
Coaching Fees
Specific individual and group coaching prices, subscriptions, memberships, packages and plans are outlined on JVHCOACHING.com. The Coach requests a minimum of a 3-month commitment from the Client. Fees are automated and occur prior to the coaching services being provided. Payments may be made online by credit card via Stripe.
Payment
Fees are outlined on www.JVHCOACHING.com. Session, subscription, membership and/or plan fees are automated and occur prior to the coaching services being provided.
Cancellation
The Client agrees to cancel or reschedule an appointment at least 24 hours in advance for full refund. Any changes or cancellations within 24 hours of the appointment are subject to a 50% cancellation fee.
The Client may cancel subscriptions, memberships, bundles, packages, or plans of multiple services and/or products that offer a discounted fee only after an initial period of 30 days.
No-Show
The Coach and Client agree to begin and finish all appointments on time. If the Client is more than 15 minutes late, the appointment is canceled and the client will NOT BE REFUNDED. If the Coach is more than 15 minutes late, the session is canceled and the Client shall not be responsible for any payment for that session. If payment has occurred, client will be refunded in full within 30 days.
By purchasing any service or product from JVH COACHING, the Client acknowledges that they understand and agree to comply with this policy and hold harmless both JVH COACHING and Jessica R. Van Hulle from any and all liability.
TERMS & CONDITIONS
1. Website owner, the offering, and binding of Terms
This website is owned and operated by Jessica R. Van Hulle. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors coaching and consultation services. By accessing or using the website of our service, you
approve that you have read, understood, and agree to be bound by these Terms.
2. Who can use our website and services
In order to receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
3. Key Commercial Terms
When buying a service, you agree that: (i) you are responsible for reading the full service listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase a service when you commit to buy a service and you complete the check-out payment process. The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
4. Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Jessica Van Hulle. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
5. Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.
6. Indemnification
You agree to indemnify and hold Jessica Van Hulle harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
7. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Jessica Van Hulle be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Jessica R. Van Hulle assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
8. Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
9. Preference of law and dispute resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Washington state, USA, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Seattle, WA. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
10. Customer support details & contact info
Email jvh@jvhcoaching.com and/or info@jvhcoaching.com for customer support services and to correspond with the website and its operators.